Features / CRM

Stitch every customer's chats, behavior, and orders into one timeline

Multi-channel chat history + behavior trails + orders + custom fields — say goodbye to "we don't remember anything the customer asked".

100%
Customer chat history traceable
50+
Custom fields per customer
1 screen
Time to view full customer 360

4 core Customer Management capabilities

Let customer data guide every conversation.

Customer profiles + tagging system

Auto-tag by source, region, orders, and behavior — build customer segments by tag.

Chat history + activity timeline

Every customer interaction across all channels shown on a timeline — engineering, sales, and support all see context instantly.

Orders / tickets / custom fields

Attach orders, link tickets, customize any fields — fully connected to your existing business systems.

Customer segmentation + marketing reach

Segment by traits and one-click broadcast marketing / win-back / coupons — conversion data flows back automatically.

Who's using SaleWisely CRM

01

Cross-border brands

Track repeat purchases end-to-end and operate by LTV tier.

02

B2B export

Complete profiles for major accounts; multiple reps collaborate without overlap.

03

SaaS customer success

Customer health scoring + renewal alerts — intervene early to retain high-value accounts.

What customers say
"Finally, no more digging through chat logs trying to remember "what did we say last time". Open the customer profile and everything is in one view."
Zhou Xiang Head of Customer Success, a collaboration SaaS company
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