Multi-account, multi-team — unified governance without chaos
Centralize multiple WhatsApp / email / social accounts under company control. Role-based permissions, customer-data protection, and QA reports — keep your support team compliant and efficient.
4 core Team Governance capabilities
Manage people, accounts, and customers in one go.
Company-owned accounts
All WhatsApp / email / social accounts sit under the company. Staff are users only — when they leave, access is revoked instantly. No customer churn.
Role-based access + data masking
Owners see everything, managers see their team, agents see their own. Customer phone / email is masked by default — full data requires a request.
Service QA + audit reports
AI samples chats to flag policy violations and low-quality service. Agents are scored and ranked, and managers can replay flagged chats in one click.
Operation audit + activity log
Who exported customers, who deleted messages, who edited tags — every action is logged. Always have evidence for compliance or internal audits.
Who's running Team Governance on SaleWisely
Multi-store / multi-branch
HQ provisions accounts, branches operate independently, and all data flows back to the HQ dashboard.
BPO / outsourced support
Each client has an isolated workspace with strict customer-data separation, and billable-hours reports auto-generate.
Global enterprise groups
Subsidiary access is segmented to meet GDPR / PIPL compliance requirements.
"Before SaleWisely our biggest pain was staff leaving with our customers. Now every WhatsApp number is under the company — when someone leaves, access is gone in 5 minutes and customers stay with us."
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