Features / Real-Time Translation

Close deals in languages you don't speak

Agent types in English, customer sees fluent French; customer replies in Arabic, agent reads English — fully two-way, in real time.

134+
Languages supported
<1s
Translation response time
99%
Translation accuracy

4 core Real-Time Translation capabilities

Zero friction for cross-border conversations.

Two-way real-time translation

Customer messages display in the agent's language; agent replies are sent in the customer's language — no manual action required.

134+ languages supported

Major European and Asian languages plus minor languages — covering 99% of the global customer base.

Industry terminology self-learning

Feed industry glossaries, product names, and brand terms into the translation engine — so "Private Domain" doesn't get translated as "private domain name".

Selective enable/disable

Disable translation for internal team chats; only external customer messages are affected — no mis-translation.

Who's using SaleWisely Translation

01

China brands going global

China-based agents serve global customers — one person can manage 5 countries.

02

Multilingual agency ops

Operate global accounts on behalf of brands — no need to staff up per language.

03

Cross-border BPO

BPO support firms cover the most language markets with the fewest staff.

What customers say
"Our 8 agents now serve customers in 30+ countries. We used to need separate hires for each language — one team handles it all now."
Lin Jun General Manager, a beauty agency operations firm
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