Salewisely currently supports API access to LINE's official accounts to communicate instantly with users and provide fast customer support.

[Latest] Brief steps for 2026 Line Messaging API Official Account Integration. Please scroll down for a detailed guide:

Note: From 2024, it is impossible to create a Messaging API Channel directly from the LINE Developers console. You need to create a LINE Business ID first.

  • Create a LINE OA account (Business ID)

  • Enable the Messaging API in Line Official Account Manager

  • Generate a Messaging API Channel Secret

  • Configure the Token and Webhook in the LINE Developers Console

  • Call the Line Messaging API in SaleWisely

Platforms

Used For

LINE Official Account Manager

Creating and managing an LINE official account (aka. Line OA) and enabling the Messaging API

LINE Developers Console

Manage development configurations such as Provider, Channel, Token, Secret, and Webhook.

LINE Messaging API

Sending and receiving messages, etc.


1. Create an Line OA account (Business ID)

1. Sign up with a personal Line account, or Log in to the LINE Official Account Manager: https://manager.line.biz/ 

Note: A personal Line account can be converted into an official account. Please confirm the account you wish to use before proceeding.

2. Go to {Create LINE official account} and follow the steps to create and set up your LINE OA. For detailed steps, please refer to the official tutorial on how to create an official LINE official account.

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3. After successful creation, select →{ Later (go to the Manager screen)→ Line Official Account Manager}→ click the official administrator account you just created.

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2. Enable Messaging API

1. Click on {Settings} in the panel, find {Messaging API → Enable Messaging API}.

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2. Simply select an existing LINE OA administrator as the service provider and click {Agree}.

Note: Service provider must be admin. If not, the Line OA will not appear on the service provider selection screen. Once designated, the service provider cannot be changed or canceled.

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3. Enter the URL of the Privacy Policy and Terms of Service, or you can skip this step →{Sure} to successfully enable Line Messaging API.

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3. Generate a Channel Secret in Line Messaging API Channel

After that, the Line Official Account Manager will automatically generate a {Channel Secret} copy and save it.

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4. Configure Webhook in the LINE Developers Console

1. Use your Line OA to login the LINE Developers Console 

2. Select the account that has already enabled messaging api.

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3. Find the {Message API} and scroll down to the bottom → find {Channel Access Token} copy and save it.

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5. Integrate the Line OA into the SaleWisely

1. Confirm all buttons under {Response Settings} are turned off in Line account manager.

2. Back to SaleWisely, find {Integration → Official API Channels → Line API → Connect} in the left-side bar, and paste the previously saved Channel Access Token and Channel secret.

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3. After binding, copy the {Webhook} that SaleWisely automatically returns to the Line account manager to {save} it.

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4. In the Line developer console, find the {Message API} and enable {Use webhook, webhook redelivery, error statistics aggregation} *.

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5. Click {Verify} to confirm the webhook was successful.

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6. How to receive LINE group chat messages

Select the corresponding {Messaging API → Enable Allow bot to join group chats}.

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FAQ

Q. Should I pay for using the Line Messaging API?

A: Not at all. According to LINE's official 2026 policy, the Messaging API cost primarily depends on the calculation of message counts. Currently, receiving and replying to user messages does not count; however, calling the Messaging API's Push, Multicast, Broadcast, and Narrowcast methods will count.

Methods

Free or Count

Enable Messaging API

Free

Channel Access Token

Free

Receive user messages

Free

Reply messages

Free

Use api to push users

Count

Use api to broadcast user

Count

Use api to multicast user

Count

Exceeding the message count limit

Depending on the region and plans

Q. Where to check how many free messages I can send on Line OA?

A: Log in to the Line official account manager

  • You can find {Dashboard → Messages sent this month] to view your current account's monthly free credit.

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  • Find {Monthly plan} to upgrade your current plan for more message allowance.

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Q. How to continue sending additional messages when I've reached the free limit on Line OA? 

A. If you've used up your monthly free messaging allowance for LINE OA and want to continue sending messages proactively, there are two ways:

Ways

Details

1.Upgrade plans

Upgrade to a higher plan in LINE Official Account Manager

2.Change the additional message limit  

If your region and plan support this, you can set a limit on Additional Messages, see the guide on how to change the limit.

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Note: If the monthly limit has been reached and no additional messages are available, proactive sending via Push, Broadcast, or Multicast will fail, and the Messaging API will typically return 429 or You have reached your monthly limit.